Privacy

Privacy Policy

Last updated · May 29, 2025

CatnEat SAS, affiliates, and group companies are committed to maintaining robust privacy protections for users. This policy explains how we collect, use, store, disclose, and protect information provided through the CatnEat website and services.

By accessing the site or service, you accept this Privacy Policy and consent to the collection, storage, use, and disclosure of personal information as described here.

Information we collect

We collect non-personal information, such as anonymous usage data, device and platform details, referring pages, preferences, and click activity. We also collect personal information, such as names, email addresses, phone numbers, profile attributes, and information submitted during account registration or service use.

Information collected via technology

We track information provided by browsers or our software when the service is viewed or used, including referring URLs, browser type, device, access time, and similar technical information.

We may use persistent and session cookies to operate the service, remember preferences, and understand aggregate usage patterns.

Account registration

To become a subscriber or service user, you may need to create a profile by providing an email address, phone number, or approved social authentication attributes. By registering, you authorize us to collect, store, and use that information under this policy.

Sensitive personal information

We generally do not collect sensitive personal information. If sensitive information is ever required, explicit consent is required where applicable law requires it.

Children's privacy

The site does not knowingly collect or solicit information from anyone under 16. If we learn that we collected such information without appropriate consent, we will delete it as soon as possible.

Legal basis and purposes

We collect, hold, use, and disclose personal information to provide services under the Terms of Service and when permitted by law.

  • Performance of a contract or pre-contractual steps requested by you.
  • Compliance with a legal obligation.
  • Legitimate interests that are not overridden by fundamental rights and freedoms.
  • Protection of vital interests.
  • Performance of a task carried out in the public interest.

Retention

We keep personal information for as long as necessary for the purposes for which it was collected or processed, for legal compliance, or for the establishment, exercise, or defense of legal claims.

How we use and share information

We do not sell, trade, rent, or otherwise share personal information for marketing purposes without consent. We may share personal information with vendors who perform services for CatnEat, such as email and payment providers, under applicable data protection laws.

We may disclose information when we believe it is reasonably necessary to comply with legal process, enforce our terms, address fraud or security concerns, or protect users and the public.

We may use and disclose non-personal information to improve the service, customize user experience, and analyze aggregate usage patterns.

Security

We implement technical and organizational security measures designed to protect personal data, including measures aligned with the GDPR and French data protection law. No system can guarantee absolute security, and use of the service acknowledges that residual risk remains.

Your rights

Under the GDPR and French data protection law, you may have rights to access, portability, erasure, restriction, rectification, objection, and withdrawal of consent.

You may also opt out of promotional communications by following unsubscribe instructions in those communications.

Exercising rights and contact

To exercise your rights or ask questions about this policy, contact contact@catneat.me.

CatnEat SAS, Paris, France.

Policy changes

We may update this policy and our Terms of Service. Significant changes may be communicated by email or prominent site notice and will take effect after the stated notice period. Non-material changes may take effect immediately.